Privacy Policy
1. Information we collect
a) Camera and images
The App asks for permission to use your device camera so you can scan the product tag. The camera is used only when you actively start a scan. Images are processed on your device and are not uploaded to or stored on our servers.
b) Information you enter
Details you type into the App to calculate a price, such as metal type, purity (karat), weight, making charges and similar values.
c) Account information
If you sign in to APP using Google Login, we collect your email address and/or phone number, and a unique user ID, to identify you and keep your data in sync.
d) Device and usage information
We automatically collect limited technical information such as device model, operating system version, app version, language, approximate region, crash logs, diagnostic data and how you interact with App features. This helps us fix bugs and improve the App.
e) Information we do not collect
We do not collect your precise location, contacts, call logs, SMS messages or financial account details, and we do not sell your personal information.
2. How we use information
- To provide the core features of the App, including scanning and jewellery price calculation.
- To maintain, secure and improve the App, and to diagnose crashes and errors.
- To respond to your questions and support requests.
- To comply with legal obligations.
3. Permissions used by the App
| Permission | Why it is needed |
|---|---|
| Camera | To scan or photograph jewellery items when you start a scan. |
| Internet / network access | To fetch current metal rates and to send diagnostic data. |
You can withdraw any permission at any time in your device settings. Some features may not work without it.
4. Sharing of information
We do not sell or rent your personal information. We share information only with trusted service providers who process it on our behalf, and only as needed to run the App:
We may also disclose information if required by law, court order or a government authority, or to protect the rights, safety and security of our users and of VeriNova Tech.
5. Data retention and deletion
We keep personal information only for as long as needed to provide the App and to meet legal requirements. Diagnostic and analytics data is retained in aggregated or de-identified form where possible.
You can ask us to delete your data at any time by emailing us at the address in the "Contact us" section below with the subject line "Karat – Data deletion request". We will act on verified requests within 30 days. Uninstalling the App removes all data stored locally on your device.
6. Data security
Information sent between the App and our service providers is encrypted in transit using industry-standard HTTPS/TLS. We apply reasonable technical and organisational measures to protect your information, but no method of transmission or storage is completely secure.
8. Your rights
Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you may request access to, correction of or deletion of your personal information, withdraw your consent, and raise a grievance with us. To exercise these rights, contact us using the details below.
9. Estimates and disclaimer
Prices and results shown in the App are estimates for information only. They are not a certified valuation, purity certificate or financial advice.
10. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of the App after an update means you accept the revised policy.
11. Contact us
Privacy Policy
1. Information we collect
a) Camera and images
The App asks for permission to use your device camera so you can scan the product tag. The camera is used only when you actively start a scan. Images are processed on your device and are not uploaded to or stored on our servers.
b) Information you enter
Details you type into the App to calculate a price, such as metal type, purity (karat), weight, making charges and similar values.
c) Account information
If you sign in to APP using Google Login, we collect your email address and/or phone number, and a unique user ID, to identify you and keep your data in sync.
d) Device and usage information
We automatically collect limited technical information such as device model, operating system version, app version, language, approximate region, crash logs, diagnostic data and how you interact with App features. This helps us fix bugs and improve the App.
e) Information we do not collect
We do not collect your precise location, contacts, call logs, SMS messages or financial account details, and we do not sell your personal information.
2. How we use information
- To provide the core features of the App, including scanning and jewellery price calculation.
- To maintain, secure and improve the App, and to diagnose crashes and errors.
- To respond to your questions and support requests.
- To comply with legal obligations.
3. Permissions used by the App
| Permission | Why it is needed |
|---|---|
| Camera | To scan or photograph jewellery items when you start a scan. |
| Internet / network access | To fetch current metal rates and to send diagnostic data. |
You can withdraw any permission at any time in your device settings. Some features may not work without it.
4. Sharing of information
We do not sell or rent your personal information. We share information only with trusted service providers who process it on our behalf, and only as needed to run the App:
We may also disclose information if required by law, court order or a government authority, or to protect the rights, safety and security of our users and of VeriNova Tech.
5. Data retention and deletion
We keep personal information only for as long as needed to provide the App and to meet legal requirements. Diagnostic and analytics data is retained in aggregated or de-identified form where possible.
You can ask us to delete your data at any time by emailing us at the address in the "Contact us" section below with the subject line "Karat – Data deletion request". We will act on verified requests within 30 days. Uninstalling the App removes all data stored locally on your device.
6. Data security
Information sent between the App and our service providers is encrypted in transit using industry-standard HTTPS/TLS. We apply reasonable technical and organisational measures to protect your information, but no method of transmission or storage is completely secure.
8. Your rights
Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you may request access to, correction of or deletion of your personal information, withdraw your consent, and raise a grievance with us. To exercise these rights, contact us using the details below.
9. Estimates and disclaimer
Prices and results shown in the App are estimates for information only. They are not a certified valuation, purity certificate or financial advice.
10. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of the App after an update means you accept the revised policy.